This policy describes, in plain terms, exactly what data Wall Pilates Path collects and what it does not — matched to how the product actually works.
We never see or store your payment details. Checkout is handled entirely by Digistore24, our authorized reseller, under its own privacy policy. After a successful order, Digistore24 sends us your name, email address, order ID, product purchased, and (if present) marketing attribution parameters (utm_source/medium/campaign, click IDs) so we can provision your access and attribute the purchase correctly.
We store, in our own database: your email address, order ID, product purchased, your access key, the marketing attribution data mentioned above, and a delivery/refund status (active, refunded, or charged back). This is used only to (a) send you your access link, (b) avoid sending duplicate delivery emails when Digistore24 resends the same order notification, and (c) record when an order is refunded or charged back.
We do not collect any health information. We never ask about your medical history, body measurements or fitness level.
Nothing you check off or track inside Wall Pilates Path is uploaded anywhere. The practice checklist and the 28-day path tracker are saved only in your own browser's local storage, on your own device. We have no server-side visibility into this data. The same applies to any journal or calendar files you download and fill in yourself — they stay on your device.
The guide is a static PDF file. Downloading it does not send us any additional data beyond the standard access request to load the file.
Your delivery email (containing your access link and key) is sent via our transactional email provider. We do not use your email for marketing without separate, explicit consent.
If you ever receive a promotional email or newsletter from us, you can stop it at any time:
Unsubscribing from marketing does not affect the transactional emails tied to your order (delivery of your access link and key, refund and support messages), which we must keep sending while your order is active. Billing emails come from Digistore24 as reseller of record and are managed in their system.
Order and license records are kept for as long as needed for accounting, refund-window, and support purposes, consistent with Digistore24's own retention requirements as reseller of record.
You may request access to, correction of, or deletion of the order data we hold about you (email, order ID, tracking attribution) by contacting supportpilatesup@maxxspace.com. Note that we cannot delete data held by Digistore24 as the payment processor — that request goes to Digistore24 directly.
Questions about this policy: supportpilatesup@maxxspace.com